TERMS AND CONDITIONS

Effective Date: Janaury 24, 2024

These Terms & Conditions (“Terms”) govern the provision of marketing, partnership, and strategic services (“Services”) by Vertiq LLC d/b/a Vertiq Marketing (“Vertiq,” “we,” “our,” “us”) to any client or customer (“Client,” “you,” “your”). By engaging Vertiq for services, paying an invoice, signing a contract, or using our website, you agree to these Terms.

1. Services

Vertiq provides strategic marketing, partnership development, social media, event, and consulting services as outlined in a signed agreement, proposal, or invoice.
Services are provided based on time, expertise, and deliverables. Vertiq does not guarantee specific outcomes such as revenue, partnerships secured, sponsorship amounts, or sales performance.

2. Fees and Payment

All fees, including setup fees, retainers, and hourly work, are non-refundable unless otherwise agreed in writing.
Payment terms will be specified in your invoice or contract. If no terms are listed, payment is due within 7 days of invoice date.
Late payments may incur a 1.5% monthly interest charge or the maximum allowed by law.
Failure to make timely payment may result in suspension of services.

3. Client Responsibilities

To enable Vertiq to provide services effectively, you agree to:

Provide timely access to information, materials, and approvals necessary for project completion.
Respond promptly to emails, calls, and requests for feedback.
Understand that delays in providing information or approvals do not pause billing or service timelines.
Ensure that any content, data, or materials you provide do not infringe the rights of third parties.

4. Termination & Cancellation

Unless otherwise stated in your signed agreement, either party may terminate services with 14 days written notice.
All fees for services performed up to the termination date remain due and payable.
Setup fees and retainer fees are non-refundable.
Vertiq reserves the right to terminate services immediately for non-payment, breach of these Terms, or unethical conduct by the Client.

5. Intellectual Property

Vertiq retains ownership of all drafts, strategies, templates, and proprietary methods until full payment is received.
Upon full payment, the Client owns the final approved deliverables.
Vertiq reserves the right to display non-confidential work for portfolio, case studies, or promotional purposes unless otherwise requested in writing by the Client.

6. Confidentiality

Both parties agree to keep confidential any sensitive business, marketing, or financial information shared during the course of services.
Confidentiality obligations survive termination of services.

7. Limitation of Liability

Vertiq shall not be liable for indirect, incidental, or consequential damages, including lost profits, lost opportunities, or reputational harm.
Vertiq’s total liability for any claim arising out of services shall not exceed the total fees paid by the Client in the three (3) months preceding the claim.

8. Dispute Resolution

In the event of a dispute, both parties agree to first attempt resolution through good-faith discussion.
If unresolved, disputes shall be submitted to binding arbitration in the state of Ohio, under the rules of the American Arbitration Association.
Each party will bear its own costs of arbitration.

9. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict of law provisions.

10. Entire Agreement

These Terms, together with any signed agreements or invoices, represent the entire understanding between Vertiq and the Client. No other oral or written statements outside of these Terms and a signed agreement shall bind either party.

11. Updates

Vertiq reserves the right to update these Terms & Conditions at any time. Updates will be posted on our website, and continued use of our services after updates constitutes acceptance.

Contact Information

Chelsea Carter
Co-Founder, Vertiq LLC
Email: Chelsea@thevertiq.com | connect@thevertiq.com